What’s inside
Everything about your tenancy, kept by the people who run your building
Rent ledger and payment proof
See every rent charge, payment and credit by month, and what your balance is made of. After you pay, send a screenshot with the amount and the day you paid. Your property team checks it against their bank account, then adds it to your ledger.
The app doesn’t take payments. You pay rent the way your agreement says; the app only records your proof.
Maintenance
Report an issue with a description and up to three photos. Follow it as the team acknowledges it, books a visit and marks it done, all on one request.
- Home and tenancyYour building and unit, when you moved in, when the lease ends, your rent day and the next amount due.
- Chat with your property teamAsk a question and the staff who manage your home reply in the same conversation.
- Guides and inboxNotices for your building or tenancy, plus local tips from your team. Saved guides stay readable while you’re signed in; videos and external links need a connection.
- DocumentsYour agreement, notices and receipts the property team has shared with you, ready to open on your phone.
Getting access
Invite-only, for people living in Acomodo homes
Your account is linked to your tenancy, so it starts with your property team rather than a sign-up form. Ask them for your invitation and installation instructions.
- 01Your property team invites youOnce your tenancy is set up, the team who manage your home send you a personal invitation link. There is no public sign-up.
- 02Open the link and choose a passwordThe link works once and expires after seven days. If yours has expired, ask your property team for a new one.
- 03Install the app the way your team tells youYour property team will tell you how to get the app on your phone. Sign in with the email address your invitation was sent to.